Terms of Service
Last updated: December 16, 2025
1. Acceptance of these Terms
These Terms of Service ("Terms") govern your access to and use of the products, services, websites, and applications (collectively, the "Services") provided by Velo Technologies, LLC. By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you are authorized to accept these Terms on that organization's behalf.
If you do not agree to these Terms, you may not access or use the Services.
2. Eligibility & Account Registration
You may use the Services only if you are at least 18 years old and have the legal capacity to enter into a binding contract. If you create an account, you must provide accurate and complete information and keep it up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must promptly notify us of any unauthorized use or suspected unauthorized use of your account.
3. Use of the Services
Subject to your compliance with these Terms, Velo Technologies, LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.
You agree that you will not, and will not permit any third party to:
- use the Services in violation of any applicable law or regulation;
- attempt to reverse engineer, decompile, or otherwise derive the source code of any part of the Services, except to the extent permitted by law;
- access the Services in a manner that could damage, disable, overburden, or impair the operation of the Services;
- use the Services to store or transmit malicious code, spam, or any content that is unlawful, harmful, or infringes on the rights of others;
- misrepresent your identity or affiliation with any person or entity when using the Services.
4. Fees & Payment
Access to some or all of the Services may require payment of fees. Where applicable, you agree to pay all fees in accordance with the pricing and billing terms presented to you at the time of purchase or as otherwise agreed in writing.
Unless otherwise stated, all fees are non-refundable, and we may change our fees at any time upon reasonable notice provided through the Services or other appropriate channels. Your continued use of the Services after the fee change becomes effective constitutes your agreement to the modified fees.
5. Intellectual Property
The Services, including all software, code, text, graphics, logos, trademarks, and other content, are owned by or licensed to Velo Technologies, LLC and are protected by intellectual property and other laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you under any intellectual property owned or controlled by Velo Technologies, LLC or its licensors.
You may not use any Velo Technologies, LLC trademarks, logos, or branding in connection with any product or service without our prior written consent.
6. Your Content
You may upload, submit, or otherwise provide content, data, or materials ("Your Content") to or through the Services. You retain all rights to Your Content, subject to the limited license granted in these Terms.
By providing Your Content, you grant Velo Technologies, LLC a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content as reasonably necessary to operate, maintain, and improve the Services and to provide the Services to you and, where applicable, to other users at your direction.
You are solely responsible for Your Content and for ensuring that Your Content does not violate any law or the rights of any third party.
7. Third-Party Services
The Services may depend on, integrate with, or provide links to third-party products, services, or websites. Velo Technologies, LLC does not control and is not responsible for any third-party products or services, and your use of such third-party offerings is subject to the terms and policies of those third parties.
We do not endorse or assume any responsibility for third-party websites or resources, and your interactions with such third parties are solely between you and the applicable third party.
8. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Velo Technologies, LLC does not warrant that the Services will be uninterrupted, secure, or error-free, or that any defects will be corrected. You are solely responsible for determining whether the Services meet your requirements.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL Velo Technologies, LLC OR ITS AFFILIATES, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
IN NO EVENT WILL THE AGGREGATE LIABILITY OF Velo Technologies, LLC FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO Velo Technologies, LLC FOR THE SERVICES IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
10. Indemnification
You agree to indemnify, defend, and hold harmless Velo Technologies, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with (a) your use of the Services, (b) Your Content, or (c) your violation of these Terms or any applicable law or regulation.
11. Termination
We may suspend or terminate your access to the Services at any time, with or without cause or notice, including if we reasonably believe that you have violated these Terms or are using the Services in a manner that may cause harm to Velo Technologies, LLC or others.
Upon termination, your right to use the Services will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including but not limited to ownership provisions, warranty disclaimers, limitations of liability, and indemnity.
12. Governing Law & Dispute Resolution
These Terms and any dispute arising out of or relating to them or the Services will be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles.
Any legal action or proceeding arising under or relating to these Terms will be brought exclusively in the courts located in the applicable jurisdiction specified above, and you and Velo Technologies, LLC submit to the personal jurisdiction of such courts.
13. Changes to the Services & These Terms
We may modify or discontinue all or part of the Services at any time, with or without notice. We may also update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, provide additional notice.
Your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.
14. Miscellaneous
These Terms constitute the entire agreement between you and Velo Technologies, LLC regarding the Services and supersede any prior or contemporaneous agreements, communications, and understandings, whether written or oral.
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms without restriction.
15. Contact
If you have any questions about these Terms or the Services, please contact us at legal@trevi.dev.